CPAP - General
Remote monitoring is not an obligation. Your prescriber may recommend this to allow them to monitor your progress and aid in period reviews. Remote monitoring provides the ability to automatically transmit sleep compliance and efficacy data to your healthcare provider on a daily basis. Your CPAP is equipped with an internal or external modem that records and transmits data on the use of your therapy and its effectiveness.
Please contact our compliance team on 1800 24 02 02 or email compliance@airliquide.ie
Our team will assess whether your device is enabled with remote monitoring for download access or whether a download of the SD memory card from your device is necessary. The downloaded report will be forwarded to your prescribing doctor/team.
If your doctor has given you a new prescription indicating a change, please contact us and we will manage your request. If your device has remote monitoring enabled and a modem connected we may be able to make the prescription change remotely for you.
We will need to receive a copy of the prescription change in advance of organising any changes to your prescription.
Your machine may stay plugged in and communications from the device is easier when plugged in. You may disconnect it from the mains when not in use if that is your preference. If you are using cloud based compliance software please ensure that the device is plugged in for a minimum of 30 minutes after the end of therapy or before the start of therapy to allow for the previous night time data to be uploaded to the cloud.
It is good practice to inform your insurance company of any illness or conditions that you have that may affect your ability to drive if not treated. It may affect your insurance cover if you fail to inform them of this diagnosis and you have an accident and you are not compliant with therapy.
If you drive for a living or as part of your job your employer may ask you to provide a compliance report from your device to ensure that your CPAP therapy is being used and is effective. If so, please contact our compliance team for assistance.We suggest that you inform your insurance company of any illness or conditions that you have that may affect your ability to drive if untreated.
Yes you can, please investigate if your holiday insurance covers accidental damage or loss of equipment.
Air Liquide cannot provide any breakdown cover for devices outside of Ireland.
Please ensure that you have the appropriate electrical plugs to allow you to plug into a local power source.
Your device is multi voltage so it is designed to work in countries with 110V and 220V power sources.
If you are flying then you may need to take a copy of your prescription with you or get a letter from your CPAP prescriber as it is a medical device and you will need to carry it as hand luggage. It is also advisable to contact the airline you are travelling with to find out if there are any special conditions in advance before flying.
If you intend to use your device onboard please make sure that all bluetooth / wi-fi and cellular communication ports are turned off for the duration of the flight. Please note that there is no battery included in this device.
Before you move your CPAP machine anywhere, always remove the humidifier chamber first – even if the humidifier chamber appears to be empty – to prevent water getting inside the machine.
Before travelling, assess the state of your CPAP machine for possible issues or replacement parts needed.
Yes you can. Battery packs and 12v adapters are available to rent or purchase. Please contact our helpline for further information 1800 24 02 02 or email: healthie@airliquide.ie.
This equipment was prescribed by your doctor for the treatment of sleep apnea and the benefits it brings to your long term health.
Please contact us and tell us what difficulties you are having, we may be able to make suggestions or adjustments that may help you overcome any difficulties you are having.
If this doesn't help and you still wish to proceed with the withdrawal of your therapy it is essential that you inform your prescribing doctor. If your CPAP is funded by the HSE you will need a letter from your prescriber or from the HSE in order for us to remove it. If you are funding your CPAP privately please contact us on 1800 24 02 02 to discuss further.
If you drive a vehicle and you cease therapy you should inform your insurance company of your decision and also the NDLS as your drivers licence may no longer be valid without a safe to drive certificate from your prescribing doctor.
https://www.ndls.ie/medical-fitness/do-i-need-to-submit-a-medical-repor…;